Terms of Service

1. Introduction and Acceptance

Welcome to OrcheSight. These Terms of Service ("Terms") constitute a legally binding agreement between you (either as an individual or on behalf of an entity) and OrcheSight ("we," "us," or "our") regarding your access to and use of the OrcheSight platform, including our website, applications, and services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

OrcheSight is a professional intelligence and investigation management platform that provides tools for case management, evidence tracking, witness management, and related investigative workflows. The Service is designed for professional use by organizations and authorized personnel.

Service Availability: We strive to provide continuous access to the Service but do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts and Responsibilities

3.1 Account Registration

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or legal entity may not maintain more than one account without prior written approval

3.2 Account Security

You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

3.3 Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit malicious code, viruses, or harmful materials
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any portion of the Service
• Use automated systems (bots, scrapers) without explicit written permission
• Resell, lease, or sublicense access to the Service
• Reverse engineer, decompile, or disassemble any aspect of the Service

4. Data and Content

You retain all ownership rights to data and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to store, process, and display Your Content solely to provide and improve the Service.

5. Subscription and Payment

Access to certain features may require a paid subscription. Current pricing and plan details are available on our website and may be changed at our discretion with 30 days' notice to active subscribers.

• Subscriptions automatically renew unless cancelled before the renewal date
• All fees are non-refundable unless otherwise stated or required by law
• You authorize us to charge your payment method for all applicable fees

6. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other materials (excluding Your Content), is owned by OrcheSight and protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD

8. Indemnification

You agree to indemnify, defend, and hold harmless OrcheSight, its officers, directors, employees, agents, and affiliates from any claims arising from your use of the Service, violation of these Terms, or violation of any rights of another party.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

You may terminate your account at any time. We may suspend or terminate your access immediately for violation of these Terms, non-payment, or fraudulent activity. Upon termination, we provide 30 days to export Your Content.

11. Dispute Resolution

Disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, in the State of Delaware. You agree disputes will be resolved on an individual basis only.

12. General Provisions

These Terms are governed by the laws of the State of Delaware, United States. We reserve the right to modify these Terms at any time. These Terms, together with our Privacy Policy, constitute the entire agreement between you and OrcheSight.

13. Contact Information